Refund Policy

Effective Date: March 1, 2025 Last Updated: May 5, 2026

Quick Reference

• Purchases are final and non-refundable.
• Credits are not refundable once purchased or granted.
• Exceptions are limited to verified billing errors.
• Subscription cancellation does not refund unused time or unused credits in the current billing period.

1. Overview

The service uses prepaid credits, subscriptions, and paid plan access. By completing a purchase, you acknowledge that payments are final and non-refundable except for the limited billing-error cases below.

2. Limited Exceptions

Refunds may be considered only for verified billing errors, including duplicate charges for the same transaction or an incorrect amount charged because of a system error.

To qualify, you must contact support within 7 days of the charge and provide enough information to verify the issue, such as account email, order ID, charge date, and supporting evidence.

3. Processing

If a billing error is confirmed, the corrected amount will be returned to the original payment method when possible. Bank and card processing times usually take 5 to 10 business days.

4. Cancellations

Subscription cancellation stops future renewal charges after processing. Access continues through the end of the current billing period unless otherwise stated. Cancellation does not create a refund for remaining time or unused credits.

5. Contact

For billing questions, contact support through the email address shown on the active site, your account, or your billing receipt.